Technical Support Representatives - Quezon - Philippines

Responsible for providing telephone support for customers on operation or maintenance of Dell products.Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.Responsible for customer satisfaction through effective handling of customer problems.Ensure proper escalation procedures are followed.Perform work in accordance to standardized policies and procedures.Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

This position, Technical Support Representatives - Quezon - Philippines, was posted on February 4, 2012. Since this job has been published, it has been viewed 16 times.