TELEMARKETING TEAM LEADER (Mandarin Speaking) -- VADS Berhad -- Kuala Lumpur

MAIN RESPONSIBILITIES:To take day-to-day management activities and responsibility of a team of telesales agentsTo develop, train, motivate and the team of telesales agents to ensure the sales objectives and results are constantly metTo constantly monitor the individual / teams performance and provide solutions for non-performing agents through performance improvement plansTo initiate changes and constantly looking for new ideas to improve work processes and new strategies Verify and track cancellation on Performance bonus, motivation award etc. Attend and solve both internal and external enquiries/complains relating to telemarketing

This position, TELEMARKETING TEAM LEADER (Mandarin Speaking) -- VADS Berhad -- Kuala Lumpur, was posted on September 3, 2010. The job is located in Kuala Lumpur. The employer is VADS. Since this job has been published, it has been viewed 39 times.