Senior Travel Counsellor Job (Mumbai, MAHARASHTRA, IN)

Senior Travel Counsellor-1201431DescriptionPosition Summary¨ Senior Travel Counsellor – Regional Servicing Team(Based out of Mumbai)¨ Outstanding customer servicing skills to uphold the Blue Box Values and Customer Care Principals of the American Express Brand.¨ This position requires decisiveness, attention to detail, problem solving skills, excellent verbal communication skills and an understanding of how to think through processes from an end to end perspective in addition to strong organizational and prioritizing skills.¨ The candidate must be self-motivated and demonstrate initiative with a strong commitment to personal goals, objectives, and work ethic.¨ No of hours of operation – 40 hours¨ Flexibility to work in shifts for different markets.American Express is an equal opportunity employer.Principal Accountabilities¨ Responsible for providing corporate business travel arrangements for corporate clients, including air, hotel and car for domestic and International reservations around the world.¨ Ability to counsel clients on efficient routes, point to point International itineraries, lowest available fares, exchange rates, travel products and visa services, while ensuring optimum customer service through the effective use of Sabre GDS systems.¨ The TC will own the reservation from start to ticketed PNR.¨ Ability to work independently in a fast paced environment.¨ The ability to be highly productive in a self directed work environment which fosters open communication.The ability to use the Internet effectively to service customer needsJob: TravelPrimary Location: India-Maharashtra-MumbaiSchedule: Full-time

This position, Senior Travel Counsellor Job (Mumbai, MAHARASHTRA, IN), was posted on February 2, 2012. The employer is American Express. Since this job has been published, it has been viewed 42 times.