Operation specialist Job (Hong Kong, Hong Kong)

Job Number: 1499671 BusinessGE Healthcare Business Segment: Healthcare China Posted Position Title: Operation specialist Career Level: Experienced FunctionSales Function Segment: Functional Management Location: Hong Kong City: Hong Kong Relocation AssistanceNo Role Summary/Purpose:Provide first level support to operations function. May be responsible for analyzing sales market data and administering sales VC plans. May be responsible for providing training to sales teams. Coordinate regional compliance board meetings. Responsible for regional NPS actions, Coordination of all customer issues across functions like service, OTR. Support sales operations leader in SFE & other activities related to driving growth by setting up effective processes to collect & analyze data Essential Responsibilities•Set up and maintain sales operations processes and policies. Generate order and sales forecast and analysis reports. •Set up processes & database to collect local market and customer data and generate management reports. •Coordinate all activities related to generating NPS scores and follow up on customer hot sheets. •Act as a cross-functional coordinator to resolve customer issues & complaints arising from NPS interviews •Set up a process to capture & track contract changes in the system: cost/order change & concession •Base cost and OVC management 1.T&L budget control: allocation, tracking and report out 2.OVC (vendor items, Pass due, pending acceptance etc.) Qualifications/Requirements:•Bachelor Degree, Major in foreign trade/Finance or related; •3+ years related working experience is a must •Excellent communication skill, exhibits the ability to interact effectively with various types of people; •Proficient at PC office software such as excel, word, PowerPoint etc.; •Detail oriented, commitment to deliver the results; •Ability to manage multiple priorities and deliver on tight timelines •Good English capability in both spoken and written. Desired Characteristics•Sales experience/Trade and finance background is preferred •Flexibility, good negotiation skills

This position, Operation specialist Job (Hong Kong, Hong Kong), was posted on February 22, 2012. The job is located in Hong Kong. Since this job has been published, it has been viewed 29 times.